Frequently Asked Questions
Everything you need to know about bringing your walls to life.
What materials do you use for your wall art?
We use museum-grade cotton canvas and sustainably sourced FSC-certified timber for our frames. All prints are created using archival-quality inks to ensure color longevity and fade resistance.
How long will it take to receive my order?
Standard production takes 2-4 business days. Once shipped, domestic delivery typically takes 3-7 business days, while international shipping can take 10-21 business days depending on the location.
Is the mounting hardware included?
Yes, all our framed prints and canvas wraps come with pre-installed hanging kits and easy-to-follow instructions, so you can display your art as soon as it arrives.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your art arrives damaged or doesn't meet your expectations, contact our support team for a full replacement or refund.
Do you offer custom sizing?
We currently offer a wide range of standard sizes from 8x10 to 40x60 inches. For specific custom size requests, please contact our design team to see if we can accommodate your project.
How are the items packaged for shipping?
To prevent damage, we ship our art in heavy-duty corrugated cardboard boxes with protective corner guards and bubble wrap layers to ensure a safe journey to your doorstep.